2501 W. Loop 340
Waco, TX 76712
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I bought a Subaru Forester Wilderness from Douglass Subaru on 1-12-24. Then I discovered an extra benefit. This dealership offers a special tutorial. After driving the Subaru for a few days or weeks, the owner can ask important questions not evident at the time of purchase. Do you know any other car dealership who does this? On 2-1-24, I met with Sierra Watson, who helped me to understand how StarLink and Apple CarPlay contribute to ownership of the Subaru. Now I realize the benefits of setting up a Driver Profile and accessing the My Subaru app. For over two hours, Ms. Watson patiently explained features, eliminated confusion, and increased my overall enjoyment of owning this 2024 vehicle. Dr. Marilyn Hill
Prior to my purchase of a Subaru Forester Wilderness on 1-12-24, Sales Manager Apryl Herbert provided accurate information in a forthright, no nonsense, manner. She presented details and sufficient options in line with my budget. Salesman Chance Hinton readily explained every aspect of the sale and reviewed all systems and equipment of the Subaru Wilderness. John Keen, in the finance office, completed the sale in an easy, friendly manner. He mentioned various options and fully explained the processes involved in the sale. Sierra Watson offered a phone call or an in-person visit in which she will further explain any aspect of Wilderness operations that I have not understood, after driving the SUV for a few weeks. I look forward to that additional service of Douglass Subaru.
Excellent Experience buying the Subaru Forester that I wanted! Casey and Cody were very helpful and go the extra mile to be sure You have what you like.
Came for first service of my wife's Forester that was bought at another Dealership. The experience was great only took about 40-45 minutes will definitely return and recommend Douglass Subaru
Alex sold me my 2023 Impreza he was very knowledgeable and helped get exactly what i wanted. everyone at the dealership was very friendly; Alex scheduled my first oil change, when I took it in the service dept personnel was fantastic. I would highly recommend Douglas Subaru for professional and courteous service.
This dealership made purchasing my Crosstrek super easy. From start to finish. The salesman followed up with me several times and I even got to go back a few days for a tutorial to make sure I knew how all the buttons worked. Best buying experience ever.
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