2564 Lineville Rd
Green Bay, WI 54313
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Courteous quick clean considerate confident kind quality! Well run dealership I'd buy from again even though I prefer to buy high end used cars from their original owners. Dorsch West.
Military Veterans, friends and family of Veterans, and those who support our Veterans; Please do not buy any used vehicle from Dorsch!!! Simply do not want someone to go through the very negative experience i had. Two reasons; 1. They do not back their vehicles. Within 7 months and 7,000 miles, repair bills almost totaled vehicle purchase price. Calls to their service manager, Troy, resulted in him telling me tough luck or that I could buy another vehicle from them. Unacceptable! 2. They sell warranties from providers that have complex terms, processes and result in difficulty getting paid out. Vehicle sat at dealership (not Dorsch) for 3 weeks while the warranty provider substantiated the claim. That’s 3 weeks of a rental with that same policy only reimbursing $150 of the rental and only after submitting a notarized document with the claim. Bottom line, Dorsch is the old car salesman they warned you about. Sell them and get them on their way. Do not become one of their victims like i did. Spread the word. Warranty products that are extremely substandard.
I worked with Trevor Hiller to purchase a Ford Crown Victoria. His customer service was excellent as was all the other employees I met. It was so easy to purchase this beautiful car. Everyone was friendly and really knew what needed to be done. I even got a new license plate - no need to go to the DMV. I will certainly look here when I need a new vehicle.
Travis and Nick made the process quick and easy. Travis went above and beyond to ensure we were comfortable with all the features available on the truck.
Trevor did an excellent job, I actually enjoyed our short (sales) time together.
They were friendly, easy to talk to, knowledgeable, and worked efficiently. Buying a car, from the test drive to the trade-in to the final paperwork, took around two hours. This was much faster than other dealerships we had been to previously.
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