I live in Florida and found a Ford Mustang online at the Ourisman Dealership. I requested information and was contacted by Mr. Wardell Mitchell. Mr. Mitch was my Salesman and I have to say he did an outstanding job providing Excellent Customer Service from my initial inquiry, throughout negotiations, in the actual purchase and in the delivery of the Mustang to my home. Mr. Clarion Etherly, General Sales Manager, exemplified the Ourisman Dealership’s commitment to the same Excellent Customer Service by personally contacting me to assist me with specific questions I had in obtaining this Mustang. There was never any sales pressure. The entire buying process went smoothly. The Ourisman staff proved to be personally accommodating while providing a polished, professional business experience.

I received a text from Dasia Morrison Friday morning about bringing my Compass in for a trade in. At the time I was in the middle of refinancing my monthly payment but I thought what the heck? I can’t lose either way. I made my way down, greeted as always when I walk into the place (thank you Kathy for getting the process started). Met Dasia Morrison and with her help along with Howie the sales manager and Umar we took a crack at the best option I could walk out with. It was a long day but they didn’t give up on me. I ended up with a 2025 Jeep Wrangler, a vehicle I’ve always wanted. I will be back to this same dealership again in the future and god willing the same people will be there. Thank you Team Ourisman! You guys Rock! Also thank you Maria with giving me the lesson in wrangler culture, I don’t know if I can warm up to the rubber ducks but the peace sign I can do. Thanks again guys/gals

I had a problem with a vehicle that I purchased recently and it wasn't getting resolved in what I considered a timely manner so I was given the option of getting another vehicle without much additional cost, thanks guys for making me whole, great staff!!

I had a problem with a vehicle that I purchased recently and it wasn't getting resolved in what I considered a timely manner so I was given the option of getting another vehicle without much additional cost, thanks guys for making me whole, great staff!!

Good afternoon I just would like to say Marcus Wilson was the best associate salesman. He really had a lot of patience. He took his time and he really worked hard to help me and my husband to buy this car. I really appreciate it because I was a little bit nervous because it wasn’t the best time financially, but Marcus Wilson And the rest of the team search so hard is such a hard job to make this car affordable I would recommend everyone I know and I really appreciate his excellent customer service. Thank you so much, Mr. Marcus Wilson you are the absolute best.

Marcus Wilson was the absolute best sells man excellent customer service he made us feel like we were getting a seal I’m so pleased and grateful for all his hard work I would tell everyone I know go to Marcus if you need a car thank you so much