I recently purchased a 2024 Range Rover from Step One GMC Cadillac Fort Walton Beach, and I had an outstanding experience with Karen, Johnny, and General Sales Manager Jason Alston. From start to finish, Karen was professional, patient, and very easy to work with. She kept me updated by text and phone, sent clear numbers up front, and had everything prepared before I made the trip in from out of town. When I arrived, the vehicle was exactly as described and there were no surprises. Johnny in finance did an excellent job coordinating my Bank of America business auto loan. He respected that I already had my own financing in place and made the process smooth, efficient, and pressure-free. Everything was explained clearly, and the paperwork matched exactly what we had discussed. Jason’s leadership and support were also evident throughout the process. The whole team worked together to make this a straightforward, transparent, and pleasant purchase. After having more complicated experiences at other dealerships, this was a refreshing change. I would absolutely recommend Karen, Johnny, and Jason at Step One GMC Cadillac Fort Walton Beach to anyone looking for a high-end vehicle and a professional, honest buying experience.

Personable, patient, and attentive, Johnny Mendez is absolutely the best car salesman we've ever worked with! With Johnny's guidance and advise, we drove away with a beautiful new Cadillac, a sweet deal, and a stressless process. Step One Cadillac Fort Walton Beach, Johnny Mendez, and Joey in your Finance Office all earned our appreciation. Thank You, Johnny! Thank You, Joey! And, Thank You Step One FWB for such exceptional customer service! Everyone we met that works for you made us feel welcome and valued as a customer. That one most impressive detail about your dealership staff deserves special mention. You've earned our highest recommendation and appreciation!

We visited this dealership to test drive the Sierra 1500 for a comparison to the Ram and F-150. We spoke with salesman James Bondi and we test drove the Denali. The vehicle sold itself but James made the experience enjoyable. He worked with us and was able to make a deal that was amiable to the both of us. A very personable and professional environment. The paperwork could be more streamlined though.

A great buying experience. Kiril Tysiachnyl was an outstanding salesman. He was highly professional and personable. I saw the truck online and was immediately led to him. The sales manager and finance team was outstanding as well. I had a truly great experience.

Josh in service went above and beyond to help schedule an appointment to repair a defective surge pump that occurred the day before my schedule trip. If he had not done this I would have lost deposits forcing me to cancel or delay trip. That shows how much he cares about his customers and the reputation of the dealership. This type of compassion will be communicated being new customer and keeping loyal customers for life.

Highly recommend this dealership they’re so professional and make the buying process pain less