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Aiden was great. Couldn't have asked for a better sales person. Thank you Aiden. Wish you the best. Don't forget Thanksgiving.
My experience with AutoStar and Brandon Buckwalter was unexpectedly and significantly pleasant. Having lost my husband within the last month, I was fearful and dreaded having to encounter such a large financial decision alone, without the encouragement and support of my lifetime partner. I certainly did not look forward to any hassling relating to costs involved, and my “car shopping memories” reminded me of multiple previous experiences over the years which were less than pleasant! I was referred to this dealership by Chris Turpin, a family friend and an employee in the parts department. As I entered the lobby of this dealership, I was greeted by a very vivacious personality who guided me throughout the entire process of buying a vehicle without stress or pressure . . . Brandon Buckwilder. With Brandon, I never once felt pressured. In fact, I felt most comfortable and was frequently reassured that my feelings of doubt and my lack of knowledge were being respected and addressed. I also never felt rushed in any way. Next, I met Heath the sales manager. Heath spent sufficient time listening to my needs and never pressuring me whatsoever. Now, it was a done deal! Many of my family members and friends have commented on the terrific price that was negotiated. And, all without stress or pressure! I am 82 years old and hopefully may never need another vehicle, but if I do, I will head straight for AutoStar Chevrolet in Waynesville!
Service was prompt and thorough! Staff was friendly and went over all parts of upcoming maintenance schedule!
Very easy to deal with. No high pressure sales guys. Easy closing. Chance was great to work with. Above all I feel I got a great deal without spending hours negotiating price.
We had a fantastic experience at Autostar. Aiden was amazing helping us find my daughter her very first car! We couldn't be happier.
We were 4 hrs away from home, 2 hrs away from our destination. My GMC truck dealt us its final blow by seizing the transmission just outside of Asheville. This was not how we wanted to spend this planned time of relaxation with family. After a disappointing day of visiting dealerships we had given up and headed back to our campsite. There was one more place we found on the way that had the vehicle with the features we wanted. So we thought we'd make a quick stop just to take a look. That turned out to be the best move we could have made. Dawson was polite, helpful, informative, sincere, and friendly. He and Ron made the process easy. They took the reigns and went the extra mile so that we could get the truck we wanted and the deal we needed so that we could get back to what was truly important: time with our family.
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