Tell us about your experience with Audi Napa Valley.
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sales Dept.
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From the moment I contacted Devin, I knew I was in good hands. He was responsive. I was asking about a specific vehicle and he got back to me with all of the specifications and made sure to let me know that if I had further questions to ask him. He was not pushy or aggressive at all, but just supportive and really tried to figure out what my needs were and what I was looking for and if he had a solution to those. He then went to his manager, and he and his manager worked up a great deal for me on the vehicle and was very clear about any other associated fees or additions so I didn’t feel like I was being manipulated or misled in any way. That sense of clarity and Direct communication was greatly appreciated by me and I’m sure it would be greatly appreciated by anyone. He delivered on everything that he said, and has been completely accessible throughout the entire process and post sale to make sure that I never felt like just another customer. Great work, Devin. Keep up the great work. Thank yoi.
Ashley was incredible from the first call! She helped me choose the right vehicle, work on the loan program, and answer all additional questions. On top of that, she is very positive and energetic, which makes the process much easier. Highly recommend a professional salesperson, and I've worked with a lot of people before. Wishing her a huge success!
Mo and Doreen worked to locate the exact car I specified. Then Mo delivered the car to my home and answered all my questions and helped move the process along. He has been very helpful throughout the overall .experience. I’m very happy with my purchase and Mo’s help!
I was very pleased with jones Andy's help in purchasing the car. I will come back here when I need to buy another car.
Ashley was a joy to work with. She put a lot of effort into getting the car we were looking for since the car we were interested in was not even available yet at the dealership. The paperwork went smoothly, so all in all a very pleasant experience!
Mo was great. Answered all my questions and even offered to buy me a coffee during my test drive. Got an amazing truck at a great price.
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