We took in our bucket truck for service and Kyle Mandra was great to work with, He really helped us out a lot.

We were treated with respect, no sales tactics, Sam went above and beyond to show us what our options were and even helped us with looking at Carfax of other cars .

Came in for an oil change. Everything went as smooth as it could with minimal wait time

Oil Change/ Inspection: Very reliable, friendly people. everything was fulfilled. Wonderful workers, they open doors and provide awesome customer service. Dean the service advisor, was great!

This dealership is great and they break the mold of what most people fear with the typical dealership experience. Everyone is always invested in addressing our needs or concerns, whether its servicing our current vehicles or purchasing a new one. We haven't had a bad experience yet and we're thrilled to have this gem as a close option for us.

I recently purchased a vehicle from Bettenhausen in Lockport, IL and I couldn’t be happier with the entire experience. From the moment I walked in, the staff was welcoming, knowledgeable, and genuinely interested in helping me find the right car. My salesperson, Jamie Kwak, was fantastic—patient, honest, and never pushy. They took the time to understand my needs, walked me through several options, and explained everything clearly. The test drive was smooth, and all my questions were answered thoroughly. The financing process was also surprisingly easy. Jamie helped me secure a great rate and made sure I understood all the details before signing anything. Everything was transparent and professional. When I picked up my car, it was spotless and ready to go, and they even followed up a few days later to make sure I was happy and everything was running smoothly. This was by far the best car-buying experience I’ve ever had. I highly recommend Bettenhausen to anyone looking for an stress-free, customer-focused experience. Thank you for making this such a positive and memorable purchase!