1100 South Central Expressway
McKinney, TX 75070
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Mason was great to work with. I really appreciated how honest and transparent he was with me throughout the service process. He took the time to explain everything clearly and made sure I understood my options. Excellent customer service, and I felt confident that my vehicle was in good hands. Thank you, Mason.
Great experience! The staff was friendly, professional, and helpful throughout the entire process. They answered all my questions and made everything easy and stress-free
The team was very helpful and professional. I appreciate their hard work and dedication. Great service!
Buyer Beware! The advertised price isn't what they will charge. There are TWO document fees, not just one. Then BTM tacks on "Value Adds" which are not disclosed until you get an actual "out the door" price. These "Value Adds" are not in the taxable amount of the vehicle. BTM adds things like Window Tint, Interior scotch guard stuff, paint protection, etc. and then springs these on you at the last minute. Adding $4000 onto the purchase price of a vehicle isn't "up front" pricing, it's deceptive pricing. Ask about the "Value Adds" immediately on any vehicle you plan to purchase from this dealership.
Very friendly and helpful dealership and can help my vehicle out in service well. I recommend this dealership to anyone.
"I am a huge fan of Brandon Tomes Mitsubishi, specifically thanks to Jovanni! After purchasing my vehicle elsewhere in 2024, I had a nightmare experience where the roof rails kept falling off. Despite taking it back to the original dealer, they couldn't fix it, and I felt ignored. That all changed last Saturday. Jovanni and the Brandon Tomes team actually cared, noticed the issue, and offered a real solution. Actions speak volumes, and I truly appreciate their attention to detail and loyalty to customers. Highly recommend! Thanks again."
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