Tell us about your experience with Heiser Cadillac Of West Bend.
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
service Dept.
parts Dept.
sales Dept.
management Dept.
administration Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
We enjoyed working with Brent! He was knowledgeable about the car and very willing to answer any questions we had. We will definitely work with him in our next car purchase and recommend him to all our family & friends! Thank you Brent! We were told there are usually 2 Finance people working, not on the day we made appt. wed 8/13 4:30. there was only one and we were told he was new. Dan Burke. he was very thorough and busy with another buyer in addition to us. 4:30 we took a test drive around the country block with Brent, then came back. decided to buy. service dept detailed, cleaned the car, changed plates. we waited for finance. we didn’t need a loan. just the remainder of the paperwork. Thank you Amber cashier for staying. Brent stayed even though it was after 8 pm closing time & waited for us to finish with Finance.
Everything was great. They were on track with time and were finished within the time frame provided.
Brian and Cesar were very attentive to every detail in helping transition this lease end to a new car.
They didn’t seem to work as a team. Brent was very professional and kind
I had great service and all questions were answered clearly. Every time I take my Chevy for service at the dealership. I receive top tier treatment.
I've recently visited that dealership for an oil change. As always the car had a complimentary wash after getting the Keyes I've noticed the car had a ding the service department has arranged a bodyvshop repair now the car looks brand new. I have a been a customer of that locaton since 2016 and will recommend to anyone in the market fir another car or regular maintenance.
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.