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sales Dept.
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I really appreciated the price match Tim was able to provide me for the transmission fluid flush. He went above and beyond for me as he has previously as well
Only because I having a sincere conversation with a manager do I feel it incumbent to revise my initial review. If he felt so strongly to reach out, that impresses me
On time, very courteous and followed up after the repairs were completed to make sure I was satisfied with the work. Beat my expectations.
Danny was able to get me in right away when I called about a bad vibration in the right front. I was due for an oil change so the scheduled maintenance was completed but the vibration was diagnosed and fixed also. Always friendly and prompt service.
We had a great experience with our salesperson, Jimmy Palsimano. He was very knowledgeable about the car we purchased and answered all our questions. As far as the dealership’s admin process, we spent way too long there given that we did the car pre-selection and finance application online. It was not an exceptionally busy day, and once we finally did see the Finance Mgr, it was a very rushed process with little explanation on the documents. There was too much downtime for no apparent reason. There was also a mistake in the car we selected online vs what was ready for us when we arrived. We understand this dealership is under new owners and getting the “kinks” out. Hopefully, this review helps focus on areas needing improvement because the car and sales team are awesome!
Amazing Customer Service from every associate I walked past. Prompt, Bery attentive to my needs and fast financing with a pleasant smile. Manager came over to introduce himself and shake my hand. What a blessing and beautiful experience. Thank You!
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