Tell us about your experience with Genesis of Mountain View.
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
management Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
The service facility was extremely friendly and helpful to resolve my issues. Eric, my service advisor was great and his recommendation to conduct a test drive with one of the mechanics (don’t recall his name) proved beneficial to finding the issue causing the poor response and performance involving the turbo system. The solution would take a few days so Eric was able to provide me a loaner vehicle to goodbye. At the same time I was able to take advantage of a Warranty issue I had pre-purchased getting my wheels coated. Everything was completed in a timely manner and not the deadline I needed. I’ll definitely be back for future services. Thank you to team for making it happen.!
Very courteous and enthusiastic in the work. Very friendly dealership. Had no issues with them. Amazing.
every person I’ve encountered at this outfit has been, at a minimum, courteous and pleasant, and running into very helpful folks is common. Service writers are efficient and quick, service is done on time (or early.)
They did very kind & detail work for us so we can wait with relax. In addition to, thanks for the free delicious luxury coffee!
Great service overall. Very helpful in understanding my needs. Highly recommend. Salesperson Rose (Warda) is the best.
everything went very smoothly and all personnel were very helpful and approachable and entire process was expeditious and explained fully both sales and financing parties were great
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.