Although I did not meet with Bassam personally, his staff completed the task of adding a hitch to my car as promised and on time. I was most grateful.

I could not have been more pleased with the service that Rami and his associates provided. Ever so attentive to my needs and desires, Rami’s team was there to address them all to my complete satisfaction. Having had a 2015 Toyota Highlander Hybid, I never thought that I would enjoy a newer model. How wrong I was! I love my 2023 Toyota Highlander Hybrid. When I returned after the sale to go over some features, Rami was immediately available and there to resolve any concern that I might have had. Thank you Rami.

In my most recent visit to Sloane, service on my Highland Hybrid was prompt, convenient and professional. Bassam kept me informed in real time of progress and recommendations. Although I had ordered an alignment based on the amount of time since the last one, when the tech found no issues with the alignment Bassam skipped it and did not charge me for the diagnosis. This is the kind of transparency and integrity I've come to expect from Sloane in my 22 years as a sales and service customer.

I brought the car in for a recall. It was fixed and I had it back by early afternoon. It was timely and everyone was pleasant.

Mohamed was really great and walked us through car features and overall buying process. He made car buying process very easy

Mohammed was really helpful throughout car buying process and made us very comfortable in big purchase