Terrible Service. I went in for an oil change and inspection and they told me after i paid they couldn't check the battery as it was after market, or the rear brake pads because they would have to take the tires off and that would be extra. They didn't bother to check the air filters or spare tire. Will be speaking to the manager next week. Will never go there again and would not recommend. 1 star is too high a rating.

Made an appointment over the phone to get recall taken care of, was told it will take about an hour to do. Have to travel approximately 1 1/2 hours to get there. Got there early, checked in and was told it’ll be all day because there were appointments ahead of me. When asked why did I have to make an appointment if they have others scheduled ahead of me, they told me the appointment is with the service representative, not the mechanic. The service representative isn’t going to do the work. That doesn’t make any sense. Being disabled, the fact I would be sitting around all day there did not appeal to me. So because of their poor communication, I had to leave without getting the repairs done. Paul Nelson

Today August 7, the smog testing facility I took my 2020 CRV car to informed me they were unable to communicate with the vehicle. They suggested taking it to a Honda dealer. I contacted Barber Honda's service department to schedule an appointment. I was told if I come in without an appointment, the car would sit there for 1-1/2 weeks. The first available appointment is in September. I explained that CA DMV requires the vehicle to be registered within 20 days. So that timelime doesn't work. The service response remained the same; bring it in or wait until September. Since this was totally unacceptable, I asked to speak with the service manager. I was transfer to voice mail. Never received a call back. If this is the type of service I can expect from this unsatisfactory Honda dealer, then I should just get rid of this SUV even though I have owned several Hondas over the years. As a side note, Visalia Honda could get me in August 22. Auto Nation Honda Valencia scheduled me for this Thursday, August 10. Both are a 1-1/2 hour drive each way.

Worst service ever took car in for engine knock 11/2021 as of 10/2022 still not fixed after 3 visits

Disgusting dealership service! Don’t know how they’re still standing. I took my son and was looking to pay cash out the door but NO ONE CAME OUT! Byeee

I don’t know how this/these mechanics get away with and keep their positions when the crap work they do is so in your face don’t care attitude bad. Bad, Bad, Bad I say. They had to take liner down to replace sunroof motor. Kept car for 3/4 days. When ready I got inside and the liner wasn’t tucked in a few spots and dirty greasy finger prints all around the liner. Was told bring back following week when “specialist works. When drove off noticed driver seat all the way down not just fwrd. All mirrors reset for an obvious short person and 1/4 tank gas gone. Took back the next Thursday; waited for repair and still headliner was not tucked properly. Was told that’s as good as it gets. So to heck with it I said. Obviously they don’t care. Then as driving the passenger visor just fell down. Wires showing and all. Had to pull over to stick back up so it wasn’t flopping around. Then when I went into trunk next day it was obvious they got in there because there was trash I’ve never seen and spare tire cover had junk coming out. Why would they need to go into my spare tire compartment. I have a bad feeling about what they did with my car. Why gas missing. Why spare compartment been tampered with? Why all mirrors adjusted along with drivers seat but not passengers seat? SMFH BECAUSE WHAT ARE WE CUSTOMERS SUPPOSED TO DO????? I will never electively go back to that place again.