Jeff Sanders is phenomenal! He was very professional, extremely helpful and went above and beyond to answer any questions. Cannot recommend him enough. He was very Covid cautious, wearing masks, make sure pens were freshly sanitized, social distancing.

Thanks to Jonathan for all the help on the purchase of 2015 avavlon.He worked hard for three days getting the deal we had to have.Drove two and half hours and was not dissapointed,absolutely the best experience buying a car in my fifty years.I would recommend that everyone check with Jonathan first at Kingsport Toyota when buying a vehicle.They really took care of us.thanks to Aaron Hightower in finance and Teresa Hannah in accessory sales also really went out of their way to take care of us..Doug &Tammy Carroll..thanks again!

I was looking at a new care, and Jonathan provided outstanding service - good information, very flexible and personable, and in an unpressured fashion. He responded to emails quickly, and always had the answer to any question

Purchased a new car with tire protection had a flat on vacation to VT that dealership there would not assist me. When I returned my sales rep went above and beyond to assist me

Derrick was great in every way and surpassed my expectation on customer service! I could not have been happier with the decision we made to work with Derrick to buy a truck. Derrick did not use pressure sales or push us at all; Derrick was very professional.

So my daughter attends school at East Tennessee State University while I live in Virginia Beach. She calls me up Thursday night, tells me her car threw a rod and it is totaled. I drive 8 hours to Johnson City and start looking for a car with her Saturday morning with $5,000 in my pocket. After visiting at least eight car lots of non attentive salesman, or getting the high pressure usual car salesman jargon, I stumble into Toyota of Kingsport where I am greeted by Jonathan Coffee. A polite young man with a laid-back demeanor, yet eager to accommodate my laundry list of needs. He did so immediately and found exactly what I was looking for. Even more so I ran into a snafu and was not able to close the deal on Saturday. I had to get out of town early Monday morning. In order to make the deal happen I communicated with Jonathan on a Sunday, closed the deal with him on my way out of town Monday. He went above and beyond the call of duty and EVEN delivered the car to my daughter 30 miles away! Top-notch salesman, top-notch dealership!