Tell us about your experience with Toyota of Richardson.
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
service Dept.
finance Dept.
management Dept.
internet Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Curious well-manned men met me on entrance. Lee has been my service person for 21 years, always honest and professional.
Great service and courteous staff! Very clean facility! Professional staff and timely service during a busy day!
Very clean facility! Very professional staff! Very quiet and comfortable. I whole prefer more healthy snacks.
Very courteous and professional service staff! Great customer service! I will definitely take my vehicles back for service!
I had a great experience with the service department at this Toyota dealership. The staff was professional, respectful, and very helpful. They explained everything clearly, finished the service on time, and made the whole process smooth and stress-free. I really appreciated their honesty and customer care. I would definitely recommend this dealership for anyone needing reliable Toyota service.
On New Year's Eve around 6pm, I was immediately met in the service area by Justin. I explained I was there to have my tire pressure adjusted (weather related). He was super friendly and professional, and I was treated like royalty! Highly recommend Toyota of Richardson!
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.