I arrived at the dealership and met a young salesman. I knew what I wanted to see, I had been on their website and I printed a picture of the truck and I gave it to the salesman. I drove the truck and we made a deal. They didn’t jerk me around and the finance guy didn’t try to sell me forty things I didn’t want. The dealership delivered the truck to my house later that day. It was a great buying experience for me.

Shottenkirk provides professional friendly service based on great customer service. The sales staff, finance staff and service department all listen to my needs.

Service with a smile. Friendly and helpful. Great customer service and always willing to explain the repairs that need to be done with no pressure sales.

My service advisor Karen was great. I was waiting and it only took a short time for oil change - cabin filter and inspection. Needed new tires and got a very good price on them. Going back to have them installed. Only problem was making appointment was through a call center who told me there were no appointments available and dealership would call but they never told dealership. Had to use web based appointment system.

This dealer made good on a listing that was on the window sticker but not on the Truck. After some discussion they did apply this feature with no charge to me.

Well organized- handles their business and mine in a timely, professional and courteous manner - no complaints