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Service at this dealership has been fine, especially the service staff. However, I believe the level of expenses has been high. But I never got a response to previous feedback. So after purchasing 5 lexuses over 20 years, I have purchased a new car elsewhere. Also I was disappointed that the car wash wasn’t available for the second time in a row.
We had a great experience and are loving our new ride. Would definitely recommend Lexus of Milwaukee to anyone who asks.
I recently went to Lexus of Milwaukee looking for one specific RX 350. I was introduced to a young lady by the name of Whitney P. I explained to Whitney the vehicle I was looking for and at first she was not aware of the exact car I was there to see? She showed me what she thought was the car I was looking for, a 2018 RX 350 with a (Pearl White) exterior. When she showed me the interior I knew it was not the car I was looking for as the interior of this car was the wrong color. So Whitney being Whitney lol, told me she was going to do a search of the specific car I was looking for and she did in fact find it. It is an absolutely beautiful RX and I took pictures of the interior of the car and sent them to my wife. She told me THATS THE ONE!! I bought that car, it is STUNNING. My hat is off to Whitney for being a very honest, down to earth person who sells you a car with 100% integrity. I also want to thank the Manager of the Dealership for putting together a very worthwhile deal for me. I would tell anyone who is shopping for a Lexus to go visit Lexus of Milwaukee and ask for Whitney. I am sure any of their Sales People would give you the same service. But Whitney made this experience very enjoyable for me.
Very professional and went out of her way to make us very comfortable. Answered all of our questions and went out of her way to provide different options. Would definitely recommend her if visiting Lexus.
I have been a Lexus owner for about 30 years and have always had great service whether I am getting a new vehicle or having a current vehicle serviced.
The sale person was very knowledgeable and made my experience one of the most pleasant buy experience I ever had in buying a car the General manger even came out to greet me I will recommend Lexus of Milwaukee to anyone
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