Tell us about your experience with Mercedes-Benz of Grapevine.
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
service Dept.
finance Dept.
management Dept.
internet Dept.
administration Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Llegué buscando alguien que hablara español, y no pensé que la conseguirÃa en este dealership, pero si, Jorge fue súper amable, agradecido, su trato fue especial, muchas gracias Jorge!
Mercedes Benz of Grapevine is simply the best at customer service, and Joey Porter is one of the reasons why. Joey has taken control of my account since my previous sales representative moved on, and he is doing a stellar job. He has gone above and beyond to take care of my needs on Mercedes purchases, and clearly understands the product that he sells. He is cordial, capable and competent. He always follows through and gets back to you with answers to any questions that you may have. Joey will make any purchase from Mercedes Benz of Grapevine even more pleasurable than you had hoped. Joey, and the whole team at MB Grapevine are truly professionals.
You know you are working with amazing sales person when you just came to the dealership to walk and see, and ending getting an amazing C-300, also thank you finance department, got amazing rates too and a lot of work!
Amazing Place, Amazing Experience. First Car at Mercedes Benz of Grapevine, With Jorge Gonzalez best one ever!!
I bought my fourth Mercedes from the dealership, and Joey listened to what I wanted, offered me two excellent options allowing me to pick the right GLE 53 for me. I traded in a GLE 450, and Joey was able to explain the differences I needed to know to fully enjoy the new car. Much appreciated!
We are very happy with our GLE 450 and purchase experience. The dealership and Joey, our salesperson, were very professional without making us feel rushed. It was a stress free process. We happily purchased the car of our dreams.
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.
Dealer Reviews
Cars for Sale
Dealer Log In
