Mercedes-Benz of Boston

259 McGrath Hwy

Somerville, MA 02143

Please update the areas marked in red before submitting.

Share Your Experience

Yes
No
See Review Guidelines
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0

Reason For Visit

Sales (New)
Sales (Used)
Service

Did you purchase or lease a vehicle from this dealership?

Could You Say a Little More? (Optional)

How was the communication from the service department? (Optional)

How would you rate the service center's explanation of cost of service? (Optional)

How was the speed of service for your vehicle? (Optional)

How would you rate the quality of work performed? (Optional)

Did you wait at the dealership during your service visit? (Optional)

How was your service pickup and delivery with this dealership? (Optional)

How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)

What Others Say

I have been a loyal customer for over 20 years even though I currently live on the Cape. The service department is exceptional!

My service advisor Schneider was absolutely awesome. Took great care of me and made sure I was accommodated. Had a great experience and will be returning everytime.

Great service; always consistent. Jimmy is very responsive, always pleasant, an effective communicator. Keep up the good work

Great service Albert is very knowledgeable and professional. He is able to explain the details of the service

Michael is doing very good job. He is responsible and friendly. He is very knowledgeable and helpful.

Great knowledge and respectful with customers. Explains in detail the process and steps taken for the car during and after the service.