Mercedes-Benz of Owings Mills worked with me for over a year. They were patient they weren’t pushy they more than satisfied my demands. I would return to them again and again. Eliott and the general manager were both very professional, very knowledgeable, and very accommodating.

I’ve been a customer of Dennis Epps since 2022, and every experience with him has been outstanding. Most recently, he helped me purchase another vehicle, and as always, the process was smooth, professional, and enjoyable. Dennis is knowledgeable, attentive, and genuinely committed to finding the best fit for his clients. He takes the time to understand what you need and goes above and beyond to ensure you leave completely satisfied. I highly recommend Dennis to anyone looking for a luxury car buying experience with top-tier service. Thank you, Dennis, for your continued excellence!

Stephanie Smith is an awesome service advisor. She took care of my car issue and very patient in explaining the issue.

I've had the pleasure of knowing John for over 22 years, and it's not just about the six Mercedes-Benz vehicles he's helped me with – it's about the incredible friendship/trust we've developed. John's exceptional knowledge, education, and expertise in the automotive world are just the beginning. What truly sets him apart is his genuine warmth, kindness, and dedication to providing 'White Glove' service that goes above and beyond. Throughout the decades, John has consistently demonstrated a remarkable ability to answer my questions, offer insightful advice, and provide unparalleled support. His commitment to building lasting relationships is evident in every interaction, and I feel fortunate to call him a trusted friend. If you're looking for someone who will treat you like family and go the extra mile to ensure your complete satisfaction, look no further than John. His reputation as a consummate professional is well-deserved, and I'm honored to have him in my life. I have a 2024 GLE & a 2024 GLE Coupe Currently from him. ** He did not ask me to write a review - this is from the heart.

This is my second purchase from Mercedes Benz of Owings Mills, coordinated by Elliott Bourne. In both instances, his devotion to customer satisfaction, beyond the purchase, has been exceptional. Because of my confidence in his steady and dependable customer relationship, I have recommended friends without reservation. My confidence in Mercedes Benz of Owings Mills also extends to the service department, in particular my relationship with my service representative, Sean. This is a first/class dealership. I have not been disappointed.

I just purchased my third Mercedes from this dealership. There simply is no better Mercedes dealership for sales or service. The "icing on the cake" however, is Dennis Epps. Not only does he know more about the cars he sells than anyone, but he is able to put himself into the buyer's shoes and help the buyer to understand the car and the buying process with zero pressure.