Andy at the team at Owings Mills Mercedes went above and beyond to quickly and professionally help me secure the car I was seeking. Through multiple conversations, Andy’s approach was thoughtful, insightful, helpful and enjoyable. And when logistical complications came up, Andy and his team pushed through to help me get what I was looking for in advance of when I thought it might be possible. Can’t say enough about Andy!

I had an outstanding experience at Mercedes-Benz of Owings Mills, thanks to the exceptional service provided by Service Advisor Patricia Doelle. Patricia is incredibly dedicated, going above and beyond to ensure every customer’s needs and expectations are not only met but exceeded. Her professionalism and commitment to excellence truly make a difference, and I’m confident that anyone who works with her will be thrilled with the care their vehicle receives. I sincerely hope Mercedes-Benz of Owings Mills recognizes her hard work with a well-deserved promotion or special acknowledgment—she’s truly a gem!

I had a great experience working with Christene Marshall , she was very knowledgeable and friendly and generally interested in helping me find the right car!!!

Yesterday, I purchased my second vehicle from Dennis, and once again, he proved why he’s one of the best! He was patient, professional, and made my car-buying experience fast and easy. His communication is excellent. He kept me informed every step of the way. I truly appreciate his dedication and customer care. If you’re looking for a smooth and stress-free car purchase, Dennis is the one to see!

Great customer Service! Timely transfer of car. Available to help with all that I needed.

We have been customers for 20 plus years and have not had a reason to go elsewhere. Thank you for your seamless support and service. Elliott Bourne has been our sales person for a number of years and we appreciate his attention to detail