201 W 70th Ave
Denver, CO 80221
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Our sales person, Ari, was terrific- quick to get our RAV4 purchase completed as well as getting our dealer add- ons done well and fast! Thank you ARI!! Loved no dealer handling fee also. :)
Tyler Donnellan and the other sales staff were knowledgeable and provided great customer service. This was my 3rd purchase from Mountain States Toyota and I will shop with them for my future vehicles needs.
The dealer/salesman couldn’t even call to return my old license plate off my trade-in even after I called and asked them for it back.
Hunter is an amazing salesman, the entire service department are wonderful, everyone made my experience exceptional. 10 out of 10
Purchased a new 4Runner in May. We had a great experience with Dylan. Professional. Fair price and no extra hassle. Listened to what we wanted and kept up informed on inventory. Would use them again.
I spent several weeks negotiating a lease on a 2026 Toyota Sequoia Limited with Mountain States Toyota. The salesperson and finance manager (James Longsdorf) did solid work getting me competitive numbers through Bellco Credit Union, beating Toyota Financial on both rate and residual. The deal itself was fair. Where it fell apart was the signing process. I requested to complete paperwork digitally — which is fully legal under Colorado's UETA and the federal E-SIGN Act, and which I have done previously on a vehicle purchase in Colorado. The dealership refused, insisting I come in person for what they estimated would be 45 minutes. When I asked what specifically required an in-person signature, they couldn't name a single document. When I declined their optional extended warranty products — on a new leased vehicle already fully covered by Toyota's factory warranty — they told me they were "required by Toyota" to go through the pitch. Toyota confirmed no such requirement exists. When I continued to decline the in-person requirement, the finance manager refunded my deposits and wished me luck elsewhere, walking away from a fully approved, signed deal over a DocuSign request. The finance office at Mountain States Toyota is structured to pressure customers into optional products. When that pressure didn't work remotely, they chose to lose the deal entirely rather than close it cleanly. Shop here if you want, but go in knowing exactly what the back office is designed to do — and that declining it may cost you the deal.
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