We had a great experience at Niello! Our salesperson Mark is a great communicator, he helped us with ordering our new BMW, and kept us informed through out the process. Tyler was very helpful with setting up tech in the car and answering all of our questions. We highly recommend the dealership (we have a BMW dealership 2 miles from us, but chose to drive 15 miles because of Niello's superior staff/service/professionalism).

Our experience was exceptionally fast, efficient and professional. We felt that each person we dealt with was concerned that we have all our questions answered fully. Our only issue was the dealership oversight in not having the VIN number "verified" at the time of purchase. This required us to make a follow up trip back to the dealership.

This was my first experience with the sales department and I was pleasantly surprised. Ali is very personable, professional and gave clear information on the different products I was comparing and looking at. Diane in finance is fabulous; she clearly explained the contract and was extremely helpful.

The team was impeccable on follow up and follow through. Mark was really spot on with us!

I had a great experience at Niello BMW. The team was professional, attentive, and treated us with respect throughout the entire purchase process. It was a straightforward, positive transaction handled with real care.

I'm not sure who Curtis is but if he works at the BMW MINI he deserves 5 stars.