11200 North Freeway
Fort Worth, TX 76177
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Outstanding Customer Service – A Benchmark for Excellence I had an exceptional experience during my service visit yesterday, thanks to Shelly and Kris. Their level of customer service was truly outstanding and set a high standard that all CDJR dealerships should strive to meet. From start to finish, Shelly and Kris were consummate professionals. They went above and beyond to ensure my visit was smooth, informative, and stress-free. Their attention to detail, clear communication, and genuine care for customer satisfaction made a lasting impression. It’s rare to come across service this excellent—Shelly and Kris didn’t just meet expectations, they exceeded them. Thank you both for your dedication and professionalism. I’ll definitely be returning because of this experience.
The service department was great. Skylar answered any questions I had and kept me informed about my jeep the entire time it was there. She did an awesome job thank you.
The work performance was very professional no issues so far. Information was very clear and Donald other then very professional and knowledgeable try to help as much as he was Able to, thru the entire process. The speed wasn't as good but it was my fault for travel issues. Thanks to the entire team.
The sale department and finance department was wonderful to deal with. Thank for the service.
Great customer service from service writer to manager, Makayla , Luis and Michael were very professional and easy to work with. Best Service In DFW!
So let’s start by saying I don’t have the best credit but that didn’t stop them from going above and beyond and making sure I got what I needed to fit my life Mr. Jorge Servin definitely is the man to talk to he made me feel welcomed regardless of my credit and made sure my needs were met Will definitely be returning for all future car buying necessities
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