Tell us about your experience with Fitzgerald Hyundai Rockville.
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
We had a great experience with Jay purchasing a Tucson. We had looked for a year for a compact SUV. Jay Rad was very helpful during test drives, providing useful information about features without being overbearing. He was also helpful with purchase. We were well prepared with KBB price information and had compared the out-the-door price from other dealers; the dealership was willing to meet the incentive offered by another dealership. We were clear that we did not want any extras, and were pleasantly surprised that the purchase was quick and no high-pressure delays in F&I office. We recommend Jay and will work with him and the dealership again! Just confirm at time of purchase how best to contact Jay with follow-up questions.
Shout out to service rep Chris Moran, who was terrific in overseeing the service of my 2015 Hyundai Accent. Professional, personable, knowledgeable, honest. Couldn't ask for more. He is representative of the first-rate service department, where I have been going for nearly a decade. Prices are reasonable and the work done is skillful. I wholeheartedly recommend Fitzgerald Hyundai Rockville!
If you are in a market for a Hyundai then go to Alres, extremely seamless buying experience. They will do what they say, no playing around, friendly and great customer service. It was awesome to work with the finance manager Triston was very helpful, ready to explain, and very friendly, unlike most finance managers. HIGHLY RECOMMEND!!! One of my best car buying experience ever....
Tong Liu helped me get my Dream Car. Everything was explained to me and I was so happy, comfortable & educated on the Car's technology. I received my dream car at a great rate and Tong Liu was super super helpful and is someone I can rely on for my automotive needs.
They had the car I wanted at a price much lower than dealers closer to me. I was able to do most of the purchase online which reduced wait time at the dealership.
Wonderful experience. The best new car buying experience we’ve had. Everyone was top notch. Great deal on the car! Very happy with the dealership.
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.