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Went in to get some help with Key Fob for my 2018 Volvo XC60. I was helped by Michael Davis, one of the Service Advisors. He listened attentively to my issue and helped me ascertain what my issue with my Key Fob was. I was up and running in no time. Left a great impression on me. May start to have the car serviced there.
This was the 3rd service center I visited. Michael was the first person who was familiar with the new tire sealant system and was able to repair it. Every other service center told me they were unfamiliar with the system, and it couldn't be fixed.
Jonathan was very patient and informative! I appreciate all his expertise and the excellent service he provided to us!
I have been coming to Glen Cove Volvo for 20 years and this was my best experience yet! Jonathan was extremely experienced and made the transaction very smooth. There were no games or price changes. He delivered as promised ! Thank you!
I recently brought my Volvo in for service and worked with Mike. He was extremely professional, attentive, and easy to work with from start to finish. He took the time to explain everything clearly, kept me updated throughout the process, and made sure I felt comfortable with the service being done. What really stood out was his attitude and attention to detail he genuinely cared about both my car and my experience. He even helped me retrieve something from the back of my car after it had been taken in. Everything was handled smoothly, and I left feeling confident and well taken care of. I highly recommend Mike if you’re bringing your vehicle in for service. His professionalism and customer-first approach made the whole process stress-free.
Accomodating, great service, sales, pleasant from the greeting to completion. Came in for a quick service update quick and above and beyond service.
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