I called the dealer where I bought my Ram and they were taking appointments but said it would be 2 weeks after that before they could even diag my truck. I had a DEF Service Required, See Dealer message. It went away before I got there but they said come in anyway, the code would be stored. It wasn't, but they did find I had a transmission code, which wasn't throwing a check engine light. Thinking it would take a long time I asked to take the truck home and bring it back in the morning so I could unload my crap out of it, expecting it to be a few weeks at the dealer. Next morning I drop the truck off with Daryl Jones, my Service Advisor I was assigned, and away I went. Later that afternoon I get a text from Daryl, saying they replaced my visor because my buttons weren't working and that they would be pulling and overhauling my transmission under warranty. Before I could ask, he said it should be done Friday afternoon. Today is Friday, mind you 3rd day there for a major repair, and he texted again around 4 saying it was done and ready for pickup. Just got the truck, drives great. I am super impressed with how fast and easy everything was. They did a great job, great communication, and a huge shout-out to Daryl and the service team here, as I cannot go without my truck for weeks on end. Fortunately, this group of people has their stuff together and did what another dealer couldn't do in weeks, in a matter of 3 days. I own a company, with multiple trucks, and our next purchase will be here because of how good this service team is. To the management at this dealership, Daryl just sold a few trucks in the next year, hang on to him.

Brian is and has always been exceptional. I only use him on all my service.

First class service I trade my vehicles a couple times a year and I will definitely be returning to Michelle very professionally and does not waste your time can’t wait to work with her in the future

This was my first time with a Ram vehicle, and the experience couldn’t have been better. Earnhardt’s service department is top-notch, and Marc Ray went above and beyond to make everything smooth and stress-free. He kept me informed the whole way and truly cares about his customers. I won’t take my Ram anywhere else!

From beginning to end, our experience was great! Remi was so knowledgable about every vehicle we looked at. He was very patient, thorough and answered all our questions. We definitely benefited from his vast sales experience.

Jade in sales and the entire staff from beginning to end were amazing. Honest, concerned to get me the best deal and after the sale care. So nice to know there are still good people around . I would buy again again at Earnhardt Jeep without any hesitation. Thanks again Jade. Michael D.