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First rate from start to finish. Drove 4 hours to deal with them over the local slime ball dealership. Was east from the first phone call till I drove away. Would definitely do business with them again.
Great job. Everything went smooth honest, straightforward, easy to work with, highly recommend, would buy there again
We purchased a new 2022 Cadillac XT-5 . Willis offered a fair price with NO dealer surcharge. This says a lot for the Willis commitment to building customer loyalty. Susie was our sales lady and was very efficient and prompt on responding. She even returned to the dealership on her time off to assist me. I felt very comfortable and she worked on my behalf. I recommend asking for her to assist you in your car purchase endeavor.
We did a trade in with this dealership and we were very impressed. Their vehicle was very reasonably priced and they were fair about the value they gave our vehicle. They were polite, professional, and honest about everything. We felt like they were there to help us instead of trying to make a bigger sale and take advantage of us. It is a family friendly dealership. We wanted to make sure the DVD player worked in the vehicle before we left and Dylan went and found a DVD for us to check. When they realized the back DVD didn't work correctly they set up an appointment to come get the vehicle and get it taken care of for us. Brad would have stayed with us all day making sure we knew how to do everything from opening doors to using the bluetooth, but we were meeting a couple for lunch.
Brad B at Granger dealership was top-notch --- very helpful and no baloney.
I was pleased with the service from pick up to return. Everyone was very polite and followed through. Quality customer service is not common anymore . Thanks!
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