1000 West State Street
Bristol, TN 37621
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I was traveling for work and my vehicle broke down during the week. The team at Bill Gatton did a great job of fixing it in a very timely fashion to get me back on the road again. Absolutely a wonderful experience!!!
Took my car in 6 weeks ago for 2 bulbs, a window reseal and a window motor repair/replacement and still don't have it back. How does a company of any type take in service orders and allow them to remain outstanding this long for such simple repairs? Apparently my service rep, his manager and even the CFO of the company doesn't pay attention and doesn't monitor or reconcile service orders. How does a CFO prepare accurate monthly financials with this kind of slipshod service? Apparently no one at the dealership regardless of position up or down the chain gives a xxxx.
They give prompt service. And advise if anything needs attention. They listen to any questions you may have.
Great experience and people working there . I will definitely be going back there to visit again
As alway good service hats off to each of them
Great dealership and friendly staff got exactly what we wanted at a great price.Jay Hall excellent an knowledgeable of the vehicles we looked at. Jay helped us pick the right truck.
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