Great Service! Thank you Oscar, Mike and Dawn for a great buying experience. I love my new car!!!!💜

Rude. Offered us water after test drive and then made us wait an hour for the water. Sold the vehicle to another party after we told them we were paying cash, because they got more money that way. Had us wait 2 hours before telling us too. Will never go there again.

Victorville Mitsubishi is the BEST dealership to go to because they have NO add on pricing which will save you thousands of dollars! They are honest and truthful, which is almost never found elsewhere. We shopped at many dealerships, and they are the only ones with complete honest pricing with no add on fees!

This is the best place to go if you need a car. I came in after my car was stolen in hopes of finding a good deal and they listened to my needs and found the best car for me and for my price range. Art Oscar and Nick are the most helpful and friendly and helped me get into a hyundai elantra!

Absolutely by far the WORST dealership I have ever dealt with. Buyers, PLEASE BEWARE. I am writing this review in hopes that in doing so it will help someone else. Please be very careful with what is said to you during the negotiation of the vehicle purchase/payment, and REALLY read the fine print because what you will be told will not reflect what’s in your contract. In my situation I dealt with Sergio Macias(sales manager). I was coming from out of town(after work) and got there at almost 8PM and signed paperwork at about 10PM with still a 2 hour drive ahead of me to get back home. I was so exhausted and felt terrible about having staff there late. I missed information on my contract that was never disclosed to me about an extended warranty after being told misleading information since the manager said it was being thrown in as if it was free as part of the deal. Upon reviewing the contact first thing the next morning I noticed that they added the fees without my knowledge so I tried calling the dealer to ask to have that warranty cancelled and the fees removed. After multiple calls and messages I finally got a call 2 days later just so Sergio can tell me he never said he was throwing it in as part of my deal, then proceeded with making up additional lies by telling me about a conversation that never took place he stated he told me I would have a lower payment if I didn’t add an extended warranty and then proceeding to say that I insisted on keep it(which basically keeps my payment as high as it is; mind you the warranty already covers the engine and transmission for 10 years-why would I purchase a $4,095 warranty for just the inside of the vehicle for an additional 5 years more than whats already being covered?) I’m now being made to feel as if I’m a liar and then he proceeds to tell me he can cancel some of the warranty since I am now having “buyers remorse” according to him, but would only cancel an amount of $3,100 and my payment would stay the same. He stated he has my “signature on 4 pages, and I knew what I was doing” because according to him I requested the extended warranty verbally. He would not even let me talk it was basically him talking over me as I am trying to repeat what he told me while I was there in person and how he lied. He treated me like trash over the phone, I never once was disrespectful to him in any way. I simply wanted to rectify what was done to me. He was not helpful at all, I was in disbelief that this was the person I had dealt with only 2 days ago in person who was so kind and respectful. The way he continued to speak to me was so unprofessional, he refused to make the situation right and hung up on me. Dawn Day(financing) NEVER went over those fees, only explained what was covered. I feel like this whole situation was so wrong both employees knew what was being done and knew that once my signature was there I wouldn’t be able to do anything about it. This situation was handled so poorly and with very little professionalism. BUYERS, PLEASE BE VERY CAREFUL. SAVE YOURSELF THE TROUBLE AND TAKE YOUR BUSINESS ELSEWHERE.

Ww were treated so beautiful at this dealership. FROM Shane yejin. Are sales rep. Which we fell in love with. He's supper smar to Don day in which she helped us along with David making us feel so welcome to Nickolas Velez to Sergio Macias all are top rated . I want to even let you know this other sales rep. Also came over just to say hi Louis Rodriguez. You have a awsome family feeling company.Thank you Victorville mitsubishi!