Lexus of Southampton

299 County Road 39A

Southampton, NY 11968

Please update the areas marked in red before submitting.

Share Your Experience

Yes
No
See Review Guidelines
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0

Reason For Visit

Sales (New)
Sales (Used)
Service

Did you purchase or lease a vehicle from this dealership?

Could You Say a Little More? (Optional)

How was your experience with the vehicle financing process? (Optional)

How would you rate the speed of your transaction? (Optional)

How would you rate the dealership's explanation of final vehicle pricing? (Optional)

If you traded in or sold a vehicle, how was that experience? (Optional)

How was your vehicle home delivery from this dealership? (Optional)

How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)

What Others Say

Absolute Nightmare to Deal with. RUN AWAY FAST! I bought a used bmw for sale through this dealer and it was going smooth, their sales manager Abbas did a video walkthrough(on jan 27th 2025) with me(have the videos saved) where he said there are "the driver's side is good, no dings or scratches or anything and the body lines are great". Fast forward to getting the car and there are DEEP scratches that no reputable dealer would ever sell a car with. Abbas calls me at 6:28pm on 2/4/25 apologetic and says that this must have happened after the video walkthrough, and that he will go investigate and make it right. Seemed like it was going well Was quoted ~$1300 to get these scratches repaired, so I text Abbas and he has a tone change and points me to Chad Israel, their General Sales Manager, who starts treating me horribly immediately and says its my fault that their sales manager misled me in the video. We tried to have an adult phone call(all recorded) on Feb 6th at 11:30am, where Chad could't be an adult and started screaming then hung up on me. Talk about great customer service! Run run away, im talking to lawyers now, unless this dealership decides to make this right.

Although I had to wait 3 months to receive the vehicle I am very happy that I finally got the car that I wanted!

Very easy simple process. Felt comfortable with the knowledge and experience of the sales staff. Great experience all around.

Very helpful. Abbas walked us through and helped us set up everything on our car. He was terrific. Would recommend him and the dealership

Frank and Patrick made this such a pleasant, stress-free, and overall fantastic experience. Between their charismatic personalities and high levels of professionalism, I would and will recommend them both to anybody in need of an automobile!

I was hunting around Lexus dealer for a pre certified RX before they all are made with the whiny 4 cylinder turbos and S LUCH WOULD HV I was looking around Lexus dealers for a used RX with the V6 as the new ones come with the whiny 4 cylinder turbos. As luck would have it, this dealer had the year and model I wanted and they gave me a better deal on my trade in than other dealers so it was a no brained, even though there was no negotiation on price of the RX. Frank made the process easy and there was no upsell pressure like other Lexus dealers I bought from. I would go there again once inventory makes bargaining possible.