What Others Say
It happened again, just a little over 2 years have passed & I went back. Derrick was incredible & he made me feel comfortable & was honest with me! Ron & Charley had texted & helped me get an amazing trade from the RAV4 to the Corolla Cross. I am so happy & grateful! Last but not least, Christos was wonderful with working the #’s and making sure I was happy, I appreciate everyone there & I will always go back & always recommend family & friends to go there! If you want to be treated right, go to Ourisman Toyota 40!
The staff at Ourisman Toyota 40 were friendly & helpful. Derrick Cartwright answered every question and offered to assist me with the screen. I would recommend this dealership & definitely Derrick.
To the best dealership in Harford County I thank you for adding to my life with my vehicle that has been life changing! Me and my family love our vehicle so much and the value and quality is something you don’t even have to question from Ourisman Toyota 40 in Edgewood ,Md. I love you all so much! Thank you so much for my free oil change too! It was an absolute blessing 🙌🏾💐🤧♥️
Great car-buying experience
I had a truly great experience purchasing my vehicle from Abdul. From start to finish, he was professional, honest, and very patient, taking the time to answer all of my questions and address any concerns I had.
There was absolutely no pressure during the process, and everything was explained clearly and transparently. The entire transaction was smooth, well-organized, and stress-free, and the vehicle was delivered exactly as promised.
I genuinely appreciate the level of care and integrity he showed throughout the process. I would highly recommend him to anyone looking for a trustworthy and knowledgeable salesperson, and I would gladly work with him again in the future.
I purchased a Lexus NX at Ourisman. Unfortunately, it had two very similar but different tires. The service department replaced all four tires with the recommended tires free of charge. The service department was very professional, very thorough with great customer service. I would definitely recommend this dealership!
I originally intended to visit Ourisman purely to test drive a vehicle that I knew I would eventually purchase. I wasn't originally sold on the color but after seeing it in person, I was impressed. However, what really won me over was working with Patrick. Immediately I was impressed by professionalism and politeness he showed me and my family - definitely did not feel like the traditional shark vs. chum-in-the-water experience you might normally get at other dealers. He took me for a test drive, let me pretty much ask all my silly questions and entertained my comments, and was just overall a good dude. He facilitated a test drive for me and my wife separately, answering our respective, repetitive questions. After the conclusion of the test drive, he sat us down and explained how the purchase process would be regarding reserving a vehicle as these were being sold before making it to the lot. Despite those circumstances, it didn't feel like a high stakes pressure environment at all! He listened to our situation and worked with his management team to reserve the vehicle I wound up purchasing. Finally, when we all landed on the final price, he wasn't able to directly finalize my transaction so ensured I had a warm hand-off with one of his colleagues (Mo Arshad) that he trusted highly. After the transaction, he regularly followed up with me to ensure I was fully satisfied, even helping to close the loop on a couple of items I had outstanding. Overall, this purchase experience was incredibly smooth and painless and I feel like the team has gone above and beyond to make sure I'm a satisfied customer. Thanks, Patrick!!!