If I could give Homer Skeleton Ford zero stars, I would. My vehicle has been sitting in their service department for two months. They misdiagnosed the issue, and I was forced to pay over $5,000 for a repair that didn’t even fix the actual problem. I had to bring the car back in—only to find out something else was wrong, something that should’ve been identified the first time. Now they expect me to pay again for their mistake. School starts in two weeks, and my truck is still not drivable. This situation has been a nightmare. The service department is completely untrustworthy. I wouldn’t even send my dog there.

My buying experience with my Homer Skelton Team Members; Faith DeWitt, James M. ("SHAC") and Keven Wooten, was beyond Exceptional! Their Customer and Red Carpert Service should be a Blueprint for all dealerships! Navigating through the steps for the purchase of my vehicle was an informative and seamless process! I was greeted with unending smiles as soon as I walked through the door and was given heart felt hugs before I departed! "We are still talking about the Home Skelton Service! The morning after my purchase, Faith Dewitt reached out to me to check and ensure that everything is going well and to not hesitate to contact her if I needed anything! Thats that Customer Service"Extended Warranty " thats Free to you when you come to Homer Skelton Olive Branch, MS. With keys in hand (Woot Woot!), I drove off saying to myself,"The Homer Skelton Service is what every customer should experience and I'm still thinking that this morning! Thank you again my HSK Team! Sincerely Cynthia S.

My buying experience with my Homer Skelton Team Members; Faith DeWitt, James M. ("SHAC") and Keven Wooten, was beyond Exceptional! Their Customer and Red Carpert Service should be a Blueprint for all dealerships! Navigating through the steps for the purchase of my vehicle was an informative and seamless process! I was greeted with unending smiles as soon as I walked through the door and was given heart felt hugs before I departed! "We are still talking about the Home Skelton Service! The morning after my purchase, Faith Dewitt reached out to me to check and ensure that everything is going well and to not hesitate to contact her if i needed anything! Thats that Customer Service"Extended Warranty " thats Free to you when you come to Homer Skelton Olive Branch, MS. With keys in hand (Woot Woot!), I drove off saying,"That Homer Skelton Service is what every customer should experience and I'm still thinking that this morning! Thank you again my HSK Team! Sincerely Cynthia S.

I felt welcomed the minute we walked in no pressure to buy very informative with any questions or concerns faith was the best I’m glad I the only woman salesperson helping me it made me feel more comfortable she drove 2 hours away to pick up the car I wanted. And she texted the whole day to keep me informed, if your in the market of a car ask for her she was so professional and nice though out the whole transaction

Great customer service with Faith ! She really is welcoming and informative and definitely reliable to help when you are unsure! 👍

So I’ve given them a month to make this right and they haven’t so now here’s my review on Homer Skelton Ford in Olive Branch. Definitely would not purchase from them again. I have an IOU for my trunk to be fixed and unstuck and their attempts to rig it by gluing the spoiler down only lasted about 10 days so now my hatch will not open all the way and they say they can’t do anything about. So instead of fixing my vehicle which is stated on the IOU I now have a vehicle with a hatch that I can’t open all the way. I will say my sales representative Landon Russell was awesome to deal with but everyone else I have dealt with and talked to have not been.