I recently had an incident when I was driving to work. There was a 55 gallon trash barrel in the middle of the road. I was in the passing lane with a car less than 3 car lengths behind me. I could not stop or swerve or there would have been a serious accident. So I held on to the steering wheel, prayed, and hit the trash barrel head on. When it hit the car the trash can split in half and went under the car. The car was drivable, so I continued on my way to work. It was dark and I had a meeting at 7:30 AM so I went right into work without being to assess any damage. When I got out of work it was dark and I couldn't really see any damage. I noticed on the way home, the check engine light came on. My husband went out and checked the car and said the bumper was cracked and the spoiler was damaged. I had to have my car scheduled for oil change so I thought I would have the body shop look at the damage as well. The insurance company said I had to go to someone they were contracted with. I took it to the body shop and Ralph looked at my car and recommended I ask the insurance company to assign the claim to Bob Fisher. He explained the process to me and I worked with Melissa for interaction with the insurance company. In short, they got it approved and scheduled the work. I had the oil change done on my lunch break and they let me know the one sensor was gone due to the incident. They coordinated the extra work with the body shop and completed the work. I needed to travel for Thanksgiving and was worried about having my Equinox back before the trip. Melissa said she would let me know by Tuesday when I could expect my car back. Monday night I got a call from the body shop (and I apologize I don't recall the employee's name). My car was done and I could pick it up that night. I had plans so I arranged to pick it in the morning. I picked my car up at 8 in the morning the next day. I was so excited to get my car but I was more impressed by the how great my car looked. They even detailed the car for me. I am so glad I met Ralph and Melissa. They provided the utmost in professional, excellent customer service. I am so glad I bought my car at Bob Fisher and I trusted them for service and body work for my car. The purchase was awesome with Mr. Krause, the service was awesome with the service department and the body shop was extraordinary. My apologies for those I could not recognize by name. Exceptional employees, exceptional service!!"

in the last week Bob Fisher Chevrolet is amazing. I am reviewing the dealership not the car. From my first day in to the actual closing of the deal I never felt pressured nor mislead . Every person I dealt with was friendly, easy going and treated me like I was a valued customer and let me tell you I was not an easy sale. I knew what I wanted and at what price including where I wanted my trade to be. Galen the internet manager and I texted back and forth over 125 times in a weeks time. When we spoke in between those texts he always was friendly and kept pushing it up the latter to get me the price I wanted. Ralph my actual sales person is new there but was patient and did everything I asked and let me tell you sometimes it was not easy. Great job Ralph. As far as the dreaded finance department (In my mind anyway) dealing with Frank was actually a pleasure. We had talked before hand and I told him what I wanted and did not want. I even said please do not waste my time trying to sell me things I did not want. Well Frank actually listened and the closing paperwork went quickly and more importantly painlessly. The day of pickup I noticed a slight imperfection with the car. Well this is what makes Bob Fisher the place to buy your next vehicle . My salesperson Ralph knew I was not happy when the imperfection was communicated to me. Ralph went to the General Manager John Monroe and he immediately jumped into action and quickly did what was necessary to make me happy. There were no games just make the customer happy philosophy by everyone I encountered . Thanks to everyone I encountered at Bob Fisher Chevrolet this past week . Walter Helm

We saw the car on line for our granddaughter . I contacted the dealer and Gailen got back to me within minutes , ready to give me what ever info that I needed . We live in NJ , she lives in PA . We made arrangements to test drive. Gailen greeted us and got us set up with our salesman ,John . He looked you in the eye when he spoke to you , was very helpful with everything involved. From test drive , to insurance and out the door sale , he was very helpful . It was a pleasure to do business with the people at this dealership .

Bob was very professional and got me what I wanted. Went in there with a tough goal in mind and they gave us a list of about 15 cars. We left there with a amazing car with low miles. Also my fiancé ended up looking into a new car and Bob got him a very good deal. Walked away with 2 cars and definitely going back for any future cars. No bull, they gave us the numbers up front no going back to speak to someone to try and negotiate a price. Got everything right up front no bull and no back and forth. Best dealer I went to. No games and great customer service!! I recommend anyone who goes to speak with Bob. I recommend anyone looking for a good reliable car to go to Bob Fisher!!