1180 Dr Robert R Martin Bypass
Richmond, KY 40475
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
service Dept.
finance Dept.
management Dept.
parts Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Chris House was a very professional, knowledgeable, and personable salesman. He made the purchase easy and hassle free. We would recommend Gates Honda and Chris House.
Have bought four automobiles and been great experience each time very curtious people to deal with.
It was a seamless process buying a car with Gates Honda and more specifically with Austin Mikel. I was coming from out of town (1 1/2 hr away), he was flexible, accommodating and available to answer any questions I had via text. Once the decision was made, the purchasing of the car and driving off the lot was < 45 min and much appreciated since I had an engagement and didn't have time to waste. We have been so happy with our purchase and will definitely keep Gates Honda and Austin in mind for any future purchases.
My salesman, Austin Mikel, was great. We texted for over a week trying to set up a time when I could come in and test drive. He was very accommodating and straightforward. This is the second car I have purchased from a Gates dealership and it will always be my first stop.
Our salesman Chris Young was great. He was very professional. He had the truck we bought waiting for us when we arrived. To drive it. We went home in it about 2 hours later. Thank you!
We just made our 7th purchase (over many years) from the Gates family of car dealerships and we couldn't be more pleased! We have always had excellent experiences with the sales staff, management, service, and the finance staff over the years. However, Chris Young, the young man who sold us our new Honda Pilot last week, provided us with the BEST experience ever! He was so personable and knowledgeable and patient with us over 4 days of searching for just the right car for us. We’ve said it before and will say it again and again…Gates Honda is the best around! They also do our service on our vehicles and have always done great work in that department as well. We have never been disappointed with our experience with Gates Honda! Thank you, Chris Young, for making this stressful decision a great experience for us!
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.