Tell us about your experience with Southern Nissan Chesapeake.
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
service Dept.
management Dept.
parts Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Service reps are always courteous and helpful. Answered any and all questions I may have had and vehicle was inspected and also repair work was handled in a timely manner.
Cold in the lobby is my only complaint. Felipe is super, a people person. Video was very informative
First time there for service. 1.5 hour for oil change. Good but I waited about 15 minutes after the service was complete before I was notified I could pay and leave. Great service but wish the turn around time on waiting for an oil change could be quicker.
Oil change was quick , fast service . I was in and out within a hour or so
Good. In and out quickly Staff courteous and d efficient Kept me informed of car progress
Got us in for an oil change and on time Got us in for an oil change and on time. Appreciate the timeliness of my appointment
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.