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Lithia Chrysler Dodge Jeep Ram FIAT of Santa Fe

7401 Cerrillos Rd

Santa Fe, NM 87507

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What Others Say

Worst dealer I have ever used ..unhelpful and incompetent...go elsewhere if you need decent services

Purchased a 2025 Rebel 2500 turbo Deisel from Lithia Santa FE. I drove 1,700 miles on it before the check engine light came on. It needed FIVE software updates and a control module replacement. It’s been in their service department for 2 weeks and I don’t even have an ETR. BEWARE don’t buy a new Rebel from this dealer until they and stelantis fix their issues. This dealer blames dodge but they took my trade in and cash and suckered me in to buying an extended warranty. If I had a do over, I would not use this dealer and I would let somebody else be Dodge’s “guinea pig”. This was Lithia’s service department name for me -the customer

Attempted to negotiate remotely in good faith for 2024 Wrangler. The salesman Gilbert seemed confused regarding holding vehicle until I could test drive. Eventually said it could only be done if price agreed. Ok until adding Santa Fe package. Attempted to negotiate via email on Saturday and agreed talk again today and maybe reach a deal. Never called me back. Called him and he explained that there was nothing left to negotiate. Not impressed with the customer service of the salesman and the non negotiable corporate add ons as condition of sale. You lost a cash on the spot sale for a little over $1900. Very disappointing and frustrating experience. Mike Ramsey

I bought a 2018 Power Wagon from this Dealership and as soon as I got into it to drive home the engine light came on and since then nothing but excuses and lies from the GM Mr.Mike Garza and everyone in the service Department. My truck has not been fixed and now they dont answer or return calls or emails. DO NOT BUY A VEHICLE FROM THIS PLACE,dishonest and lie to customers, anything to sell a vehicle.

Fantastic rates and an excellent dealership. This dealership was willing to go the extra mile and collaborate with me more than any other. Jose promptly provided me with the ideal truck and addressed all of my questions.

This car dealership is among the greatest, if not the best. Kevin provided me with excellent service, and Larry handled my finances. I advise you to visit them for your transportation requirements.
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