3111 S College Ave
Fort Collins, CO 80525
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Worst customer service experience ever. 6 months getting the run around on a simple little trim piece that should be covered under warranty and I can't get an answer from the dealer or GM themselves. Promised call backs never happen, weeks between any updates, and the updates never include any progress. I think they just want to screw you around long enough to where you give up and go away.
Nice friendly family owned dealership that has been in the community for many decades and strives for customer care and satisfaction
I had a wonderful experience working with Ben and Nick Myers. I am so happy that I found a vehicle. There was a little issue with my car at the beginning, but Nick had no problem into reaching out to the correct people and fixing them as soon as I asked. Nick definitely kept me in the loop every step of the way, if it was by text or call he was on top of it! We live out of state and Nick even drove the extra miles to bring my vehicle to me. We definitely will be purchasing our next vehicles here! I highly recommend Dellenbach Motors!! Let them know that I (Marissa Medina) sent you!
My 2008 Chevy Colorado with 45,000 miles will often not start so I took it to the dealer, Dellenbach Motors. They I insisted I needed a new battery, which I replaced. They also changed out the passenger exterior door handle for $300. AFTER I SPENT $450.00, they told me they couldn't fix the problem. They say it needs a new ignition lock cylender and Chevy no longer makes them for my Colorado. Now it is sitting in their lot, not starting, until I can get it to a mechanic who can actually fix it. I bought the truck new and fully expected it run at least 200,000 miles - NOT 45,000 miles! I am bummed. I did like the people I dealt with in the service department, they treated me very well.
The repair work on my truck was completed before the estimated work completion date I was given at the time of drop off.
Helpful staff and the service is always very good and they thoroughly explain all of the work done on your vehicle.
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