Friendly and very through. David and the other employee where very attentive, five star rating

Even though the service department was very busy they were able to make room to look at my vehicle. Gave me a loaner car for that short period and quickly identified the problem. My car is on the road again. Thank you!

Jake Sweeney Mazda is the best Service Department in Southwest Ohio! They had a very busy schedule and were able to squeeze my Mazda in for an oil change at the last minute. While I waited I was able enjoyed the amenities available in the lounge. The video from the Service Technician was great too!

Purchased: 2025 CX-50 HYBRID // After extensive research on the subject of purchasing a vehicle, I gave Sweeney Mazda my business, and they did not disappoint. Emilio Perez was my Sales and Leasing Consultant and Hallie Abbott pitched in when Emilio was not available, Tony Heitz was my Sales Manager. I was under the belief that this was going to take a couple weeks but the negotiation process was flawless and we came to a closing price within a few hours. Great job to all parties involved with my car buying experience.

I came to Jake Sweeney Mazda because a shop had told me I needed to get my codes reset to complete work that had been done on my car. When Jake Sweeney Mazda ran a diagnostic, they quickly determined the issue wasn’t actually fixed and recommended possible routes forward. The inspection was incredibly thorough, complete with a detailed breakdown of each service request and even a video walkthrough of the items that needed attention. That level of care made me realize it was time to pull the plug on my old car, so I decided to test drive a new one. Xavier, who helped me in the service center, made me feel valued the entire time. Even though my car was old, I was never treated like my business didn’t matter. Joe assisted me with the test drive, making sure I got behind the wheel of the specific car I wanted. He was kind, patient, and most importantly, never pushy. I came in with preconceived notions about dealerships and salespeople, but Joe and the Jake Sweeney team completely changed my perspective. The process was easy, transparent, and honest. Every question I had about the purchase and agreement was answered clearly (Thanks, Tony!). In a competitive market, this team’s customer service sets them apart because they earn your trust.

Jake Sweeney Mazda has an excellent staff committed to customer service. They do a great job of addressing quick and efficient service on my vehicle. Their attention to detail and inspection of the car to eliminate problems that may not be noticed by customers is great.