I have to admit I truly enjoyed the buying process of purchasing my latest vehicle for my family. The sales person was very nice, and so was most of the staff. I only have two qualms with the experience. Firstly, the finance manager who I met with to pay for my vehicle, unfortunately lacked any soft skills. He was not personable at all and in fact, was very cold. Moreover, although I feel I made a connection with my salesman, I’m truly disappointed that although he offered for me to call him if I had any questions or concerns after the purchase , he has not returned my call regarding a question I had about my new car. It’s concerning that there was succinct communication up to the point of sale, but then no communication after the sale completed. If it wasn’t for those negative experiences, it would’ve been an easy five star review.

I was nervous about shopping here after dealing with high pressure sales tactics that had me just walk about of Napelton Honda, but my experience here yesterday was amazing! This place is run completely different. From front desk to sales to finance- all three of these guys were all around were just fantastic. The salesman Issac did not try to upsell me out of my budget at ALL made the day pretty fun! I am absolutely in love with the Mazda CX-5 I bought, and the price I paid.

Overall a seamless experience. Sales team was easy to work with. Did not pressure or waste time.

Great dealership and Issak Erkapic our salesman was wonderful very helpful with getting my wife her CX9.

Pleasantly surprised, not a lot of stress.David was nice to deal with.Ok dealership.

Thank you Michael Christopher for the great experience at Oak Lawn Mazda. Michael was professional and attentive, and helped me purchase my new vehicle today! Thank you!!