Had appt. To look at used Traverses. Dealt with 2 sales people. Texted with salesperson night before to reaffirm appointment. Get there at 8:30 AM of course guy I talked with night before not there, or woman I dealt with before him not there and NO ONE there knew anything about ANYONE coming in to look at ANYTHING!!I

Dylan was my sales guy for both of my purchases from Kemna. During my first purchase, I knew I wanted a truck but was unsure which one. Dylan was patient and asked questions to help me determine the right version for me and presented a few different trucks that I eventually chose from. This time, I knew which vehicle I wanted. At first no one was sure if it had been delivered from the factory yet even though it showed on the website as available, but instead of trying to push a different version of the same model on me, Dylan searched the dealership and found the exact one I was looking for and worked with the other departments to make sure I was able to take it home that day. The service/prep department went above and beyond by staying a little longer than normal to get the vehicle ready and finance stayed right up until a few minutes after 7 to get me in the vehicle instead of asking me to come back the next day.

My wife had a nail in a tire an no it wasn't in the side wall. Took her Equinox here. For a simple tire repair. They said they couldn't fix it. An wouldn't sell her a used tire to match up. She asked them what she should do an who ever she was talking to told her that if it was his wife's car he would put FOUR NEW TIRES on it. Keep in mine at the time the vehicle was two years old an only 20.000 miles. On it I'll never go back here

Very poor service, will lie about repairs needed, incompetent salesmanager, run from this dealer ship, will say inspected your purchase but don't,, will right out lie about repairs you need even after showing them they just said it was OK and no issues on their own prepurchase inspection,

They did a great job!! The service was fast and accurate. Thanks for the great service.

Best car buying experience ever! All staff were friendly and very helpful. They explained everything to us.