Service department was terrible to deal with very poor communication if u could even get ahold of them had the vehicle in twice first time did not fix the problem and the vehicle was not even there part of the time they were claiming to be working on it verified by the person I had there waiting all day and gps second time was there for two days but gps in our work vehicles and it never even moved or was started up would highly not recommend

Had two recalls on our Renegade. Contacted Billions Service Department several times to get them taken care of, always the parts weren't available even though the national app showed they were. They treated us as though the recalls were our fault. Ended up calling the Jeep Recall Hotline. They were aware of Billion and set us to get them fixed at Papik in Luverne. Don't bother.

Not good The service after the sale is terrible. I found out after the sale that they had added a $2500 non-cancelable sealant warranty for reapplying the sealants every 6months to my loan that can only be done at that dealership and I live 3 hours away! They had never even said anything about it! Now when I try to call and talk to them they never answer the phone or return my calls. This has got to be illegal!

We purchased a certified 2019 Jeep Cherokee and less than a week later the check engine light came on. The salesman,AJ, really tried to make things right, but it was very obvious that his hands were tied. The manager refused to come out and talk with us so we were forced to have AJ go back and forth between us and the manager to get questions answered. We asked to exchange or for our trades car and money back and initially told that was an option. However when we got to the dealership we were told the sale was final. They did offer to “fix” what they felt the problem was and we were told the warranty “should” cover it. I asked what happens if it isn’t covered or if the issue continues and was told again the sale is final and not to worry because they don’t sell junk. It is apparent that this dealership just wants to make a sale and then be done with the customer.

Fast easy transaction. Friendly and knowledgeable staff. Loving my Dodge Charger. Sales consultant Darin Gruba.