Tell us about your experience with Olathe Dodge Chrysler Jeep RAM.
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The purchase of my 2025 Grand cherokee a few months ago and my used purchase 2014 camaro ss were great . Sales staff and financing were very knowledgeable and efficient.
This was a very frustrating experience as we ordered a brand new 2026 Dodge Durango Hellcat and it was defective out of the factory with a fuel LEAK, which was greatly minimized by the sales manager, Jason. We had previously purchased a 2024 Dodge Durango Hemi from this dealership which was still under factory warranty and they greatly low-balled us on the trade in, but added about 3K when we protested. We ordered retracting electric outer rearview mirrors, which it did not come with and the red hellcat side logo but were charged for which it did not come with. We were initially charged an outrageous interest rate until we protested and were trying to pass it off and get us to sign the papers. I cannot express how greatly disappointed I am with this transaction and I am not sure if I will ever buy from them again. When the car arrived from Detroit the sales manager, Jason briefly said the vehicle would be ready for delivery after they did a pre-delivery inspection and then quickly said he wanted to put it on the showroom floor for viewing. I think the inspection did not occur since the fuel line was leaking fuel which could have resulted in an explosion. The sales manager seemed more interested in pimping our Hellcat that ensuring it was safe to drive!! I was seriously considering buying a new 2027 Dodge TRX with the promised return of the Hellcat motor, but after this I will stick with my trusted Ford Raptor. The only reason I am not issuing this dealership a one star is because of the finance manager, Brian Goines, who made an effort to correct some of the financing problems and for the salesman, Mike Powers, who is a decent guy, but this transaction was still a nightmare. I doubt if this dealership will make any effort to get the red matching Hellcat logo on the fenders or the retractable electric windows that we ordered and paid for, but my expectations of this place has been greatly diminished.
Mike got me a great deal. It was a very easy transaction and I will come back to this dealership again. Would high recommend Mike and Josh to anyone looking for a car. Thanks
Mike Powers and management was top notch and made the buying experience great. No dealer add ons and gimmicks were great and they really did as well as possible on my trade in and lowered the price of the truck enough that it was worth buying the truck quicker than I intended on. Mike is really a great salesman because you can just tell he is honest and personable. I would definitely buy at this dealership again. Especially, with Mike as my salesman. The finance manager at the end was really a great guy as well!
One of the easiest and straightforward dealerships in which I've purchased a vehicle from. My salesperson was Claudia, and she was terrific and walked me through the whole process, no rushing. The Finance Manager did a great job explaining all options and nicely walked me through the final paperwork. The trade in process went smoothly and fairly.
On 12/16/25 I brought my 2015 Ram 1500 / 24815 miles in for an oil change, tire rotation and wheel balance. I met Service Advisor Brian Bahr who was very helpful, patient and attentive to my needs. I say patient and attentive because he was dealing with a 73 year old. Brian let me know the tech working on my truck found the air cleaner needed to be replaced and I agreed to have that done I'm completed satisfied with the service provided.
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