just bought my third Suburu from Suburban and honestly I wouldn't go anywhere else. salespeople are knowledgeable and no pressure. Amanda was my salesperson and was very patient as I looked at multiple vehicles and then she found me my perfect one. Finance lady was also great...found me an amazing rate AND a discounted bumper to bumper warranty for 9 years (Not that any of my Suburus have needed it: 8 years with my last Forester and no issues at all) a really wonderful experience with this team

Pretty good salesman's, parts personnel and technician.. The answering service is hospitable.. Just purchased my 2024 Subaru Forester…. And my 2012 Subaru Outback still running like a champ.

I recently bought a 2024 Subaru Outback from Suburban Subaru in Vernon, CT. Everything about my transaction at Suburban was excellent from start to finish and I highly recommend them. For context, I am not an easy customer to deal with. I have friends in the business and know many of the sales tactics dealers use to maximize their profits. Armed with this "insider info" I go to the dealership prepared to negotiate and defer any upselling of unnecessary services. Suburban is the first dealership in the area that recognized this right at the beginning of the transaction and treated me with respect rather than disdain. The sales staff negotiated a very fair price for a car with me and did not push services and warranties I didn't want. I have never bought from the same dealership twice, however, the next time I need a car I am fairly certain I'll be buying it from Suburban.

Great service. Nick Hammond was very patient and great at explaining. I’ve been a Subaru owner for over 20 years.

1. The Service Technician: Keith Connors (619) is the main reason for giving this experience a 10 and a 10 to recommending this dealer to colleagues, friends and family. This is the second time, we have been assisted by this service technician, Keith, and both times - he was clear; educated us on the issues detected and on the suggested solutions. He is very knowledgeable on the brand, the models, and on what might be some of the issues encountered. 2. Subaru America & Suburban Subaru should promote this service tech, Keith, to "Chief of Online Service Support" to Subaru owners that would like to connect via zoom/video call with a technician prior to bringing in the car for service. 3. We are a nationwide subaru family with family in texas and california who are both subaru owners, but some of their experience with local service has not been as exceptional as mine. Specifically, my younger brother in Southern California took his subaru into the Santa Monica Subaru Service Center for regular oil change and other mainteance before a long family trip. After picking up the car, and heading on Highway 10 towards Palm Springs - he started smelling smoke and hearing a sound - bottomline was that the service tech who changed the oil did not tighten the screws and he was now faced with an emergency and had to go to a dealer in route by Ontario Airport where he had to leave the car for several days. So we are cautious about our car service, and that is why when we find someone as knowledgeable and helpful as today's tech, Keith, is important that they are recognized so they can help in train others nationwide. Just as an FYI - Unbias Review: We do not know, or are related to this technician outside of his servicing the car two times, today being the second time.

Once again the Suburban Subaru team has come through for me. Getting my cars in shape for the winter with a tune up, and inspections so that we have a smooth winter. I trust Pete, Lane, Tom and Ed like Family. They make sure that all the details are right for you and your family. You will enjoy your experience with them, and .