20 Hwy 99 South
Junction City, OR 97448
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Service dept was very professional and prompt. Great experience with my Colorado diesel oil change.
Enjoy working with a smaller service department. They are friendly and helpful and go out of their way to accommodate pick up requests.
They did a very thorough job and kept me informed of what was to be done.
Disregard to the way I received my truck back after a recall fix they are upset with me because I'm upset with them about the grease they left on the roof of my truck and Roy Wright was on board to make it right when I showed up in person then after I left and called a week later to see if he has made any progress on the detailing of my roof? No return call I waited 3 days and tried again and no response waited another couple days and tried again no response called and talk to the general manager and no response after that so here we are almost 3weeks after and nothing with anyone has tried to get to make it right. The WORST CUSTOMER SERVICE I HAVE EVER RECEIVED!!!! I don't understand how they want to make me feel like I did something wrong and just want me to go away if I could upload pictures I would! I'm to The point of just writing a bad review and 100% believing they are not or willing to own their xxxxty work and HORRIBLE way of owning it!! And making me feel like I have no reason to be upset! I WILL MAKE EVERY EFFORT TO TELL PEOPLE TO NOT GO TO THEM!!! That they are all about making you out to be the problem so they have a excuse to not own what they do!!!!! HORRIBLE HORRIBLE HORRIBLE!!!!!!!!!
My salesman was Brandon W. Did almost everything over the phone so when I went in the process was faster. No pressure from them to buy any extras. I would definitely recommend them.
Hans was professional, efficient and they got me in and out promptly. Pricing was as agreed upon . The finance guy was a straight shooter. No upsell during the whole process. They were waiting outside the airport when I arrived. Would do business with them again in a heartbeat.
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