9702 S Memorial Dr
Tulsa, OK 74133
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Clean, friendly service department with very timely work and constant status updates. I trust them with my car.
They were very professional. I liked the service advisor, Brent Padgett. Made servicing my car easy.
My experience with this dealership has been extremely frustrating. While the car buying process was initially quick, the post-purchase follow-up has been a nightmare.Three months later, I still haven't received the car title. Attempts to get answers from "Todd Montgomery" were met with unreturned calls, and if picked will forward me to "Marco" sales guy and he offered the same response every time when returning calls. This delay has prevented me from upgrading my current car during the end-of-year sales, and I'm concerned about the legality and safety of driving without proper documentation. The dealership verbally committed to covering fines for the missing title. However, they are now unresponsive to my calls. I strongly advise anyone considering purchasing a used vehicle from this dealership to think twice and proceed with extreme caution.
BMW of Tulsa has always given me good service. Brice Goetz is my representative. He is calm, informative, and polite. A very nice young man to deal with.
The customer service was poor. There was no point in taking the time to make an appointment, my car was not checked in until lunch time after I called to ask why there were no updates. Poor workmanship. Not the experience you would expect from BMW.
Johnathen has always been my go to guy!! He works hard and gets me seen in a timely manner
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