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I went to Fort's to buy a specific used car in their inventory. The car was mostly to my satisfaction, I did actually buy it, and I'm happy with my purchase. My salesperson Scott Hall was great, no issues. The car itself I had an independent inspection on and it came back with a few issues that weren't disclosed, some of which I'd be surprised to see from any serious dealership. I got one of those fixed with the power train warranty, and the others were arguably minor. The service person Chris was helpful and even though the more minor issues weren't covered by warramty he told me they secured the loose parts a bit better and I'm grateful for that. The finance guy Ray misgendered me three times. I need to change my legal name still so that's how he knew but I pass as cis fairly well so it was definitely intentional and therefore offensive and rude. He was otherwise friendly, so I'm guessing he doesn’t realize how offensive he was. I can't recommend LGBTQ+ people go to Forts because of that, but I still got the car I wanted and overall my experience was still positive.
Fort's Toyota of Pekin is hands-down the best place for car service! After terrible experiences at other dealers, this team was a breath of fresh air. My advisor, Dylan, was phenomenal, professional, and so kind. The whole environment there is amazing. They’ve earned my business for life, and my family will be switching here, too. Thank you, Dylan and team! 🙌🚗
Very friendly staff and good service to the vehicle. Always had good experience with this dealership.
Very quick very reliable and just easy to setup, costumer care was great! All around great work!
You all did a great job and were very polite. Keep up a the good work. Thank you Joy Barger
Dylan is great to work with. He is very professional and you know you’ll be getting the best service with Dylan as your advisor!
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