Please update the areas marked in red before submitting.
How would you rate Dusty Harrison?
How about BMW of Ann Arbor?
Yes
No
See Review Guidelines
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0

Reason For Visit

Sales (New)
Sales (Used)
Service

Did you purchase or lease a vehicle from this dealership?

Could You Say a Little More? (Optional)

How was the communication from the service department? (Optional)

How would you rate the service center's explanation of cost of service? (Optional)

How was the speed of service for your vehicle? (Optional)

How would you rate the quality of work performed? (Optional)

Did you wait at the dealership during your service visit? (Optional)

How was your service pickup and delivery with this dealership? (Optional)

How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)

What Others Say

Salesman and service staff always quick to respond to anything needed when I step in the door Service reviews everything needed for that visit

Neal help me get the car in for service and explained what needed to be done for today’s service and also providing a prioritized list of what other repairs are needed in order of importance and safety .. good experience

Pleased with sales/ marketing. However car didn't have extra key of a few outlets working. I felt like this should have be r n addressed before sale

Justin is a great example of how a salesperson should be. It was an all around great experience from arriving to the final touches in the business office. Thank you for the wonderful hospitality that you provided.

I read your ads on an old MacBook; only the left side of theses is visible in full screen mode. I wish you'd fix this. otherwise, my salesman is Darin, who's much more. no matter what my issue, he solves it. I recommend you give him a raise. also, if John Moyerspots me, he always omes over, shakes my hand and takes the time to chat. I really appreciate that . one more kudos: my last service was minor, but your service depot took the time to search the vehicle for my lost android.

We have purchased three BMWs from this dealership and have always had wonderful customer service. Mo was a pleasure to work with, as per usual, and we would certainly recommend Mo and the team to friends and family.