pleasant and helpful staff go above and beyond to assure your satisfaction both in sales and in service departments

This was my 2nd Subaru Solterra that I bought from Sierra Subaru in Monrovia, CA. Jordan Bejjan was aware that I wanted a 2026 and knew I was on limited time as my lease was coming due. He did what the previous dealer or any other local dealers were not willing to do nor even try and got me the car I wanted at a fair price, knowing I am a public educator. When my husband questioned my loyalty to Sierra and Jordan, he was not disappointed. My husband hated “the sale” portion of buying/leasing a new car transaction and Jordan could read this, I didn’t have to tell him. Plus, Jordan was always a very good sport when I would poke at him, never losing professionalism, but playing asking enough so that I felt comfortable. We travel a long distance to service the car there as well and the service staff are fantastic as well. And you get the same service advisor who gets to know you so you’re not having to explain your expectations to a new/different person every time you go in for service. When a crack appeared in my new Solterra (my first, in 2023) the service manager worked with Subaru to replace it at no cost because of previous issues Subaru encountered with their windshields. I would not go anywhere else to buy/lease or service my car.

Alexander Ordonez was extremely helpful. He was able to process my service efficiently and professionally.

They made sure my service time was done in an efficient manner and helped me make it an easy drop off.

I had my first service it was very quick Michael was friendly and courteous answered all my questions

Sandy is an amazing adviser. She made sure to explain everything that they are doing and going above and beyond to make it a wonderful experience to be there!