Tell us about your experience with Victory Toyota of Brook Park.
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I have purchased many a vehicle in my 75 years on earth, but Jalisa was by far and away the best vehicle salesperson I have ever encountered. She listened and she offered many options without trying to steer me in a particular direction. It was a real breath of fresh air to work with a salesperson who was not "pushy." Julisa went to bat for me on my trade-ins (I had two) without complaining that it couldn't get me the value I requested. She was always polite and respectful. Sometimes those younger than us seniors treat us like we are old fools, but not Julisa. I was also considering a Honda, but had a bad experience with their pushy salesperson. I am very glad I stuck with Toyota (my 4th). My only complaint is that the dealership, just like every other dealership I have ever encountered, pushed hard on services that were of no interest to me, even after I made that clear. In this case it was additional warranty coverage.
The manager very proper and the the sealer Jorge very helpful and kind and the the man that told me of my payments all of them are great
Buena asistencia, amabilidad, cortesÃa, confiabilidad en la Venta, buenas sugerencias respecto al vehÃculo que buscabamos. Muy satisfechos. GRACIAS GEORGE DIVINE!
The dealership is conveniently located with good freeway access. Everyone was very accommodating and friendly. Ken was a great salesperson to work with. He always got back to me when I had questions and was very knowledgeable on the Toyota products and the process of purchasing a new vehicle. Will definitely consider purchasing from them again even though they're 45 minutes from my house.
Seth & Scott were very friendly and accommodating. They made the purchasing process easy! Definitely recommend!
It's a dealership that's changed over owners, but I still get treated very well by the staff. I hope you continue to show great service to your customers! Thank you for being so understanding!
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